“We contracted Roy to standardize our documentation, fill in missing content, and create a single source for user guides and online help systems. Given the size or our application, it was a pretty daunting task. That said, Roy delivered a high quality user guide and online help system that exceeded our expectations. He did this without placing any strain on our development or support resources, taking upon himself to learn the application and only coming to us when absolutely necessary with very insightful questions. He also added significant value to our product by validating user guide and help content against the functionality of the software. We look forward to continuing our relationship with Roy as we further expand our product offering.”
—Seth Abady, CTO and Co-founder, Vicinity Manufacturing
“I want to let you know how much I appreciated the work you did on the FundVision and Green Payable documentation. Your diligence in making sure you understood the products and your clear and concise writing style resulted in excellent documentation for both products. Both the manuals and on-line help look fantastic. I also appreciated your suggestions to enhance the product.”
—Patrice Bremond-Gregoire, Ph.D., President, BGE, Inc.
“Roy is one of the best editors I have had the good fortune to have edit my writing. He provided excellent feedback at a macro- and micro- level, both of which improved my writing. Roy is also an excellent writer. He has written countless technical manuals, procedural manuals, magazine articles, and blog entries. His style is clear and uncomplicated no matter how complex the subject. He is very good at learning new tools and technologies, asking thoughtful questions, and distilling his experience and study into excellent documentation.”
—Linda C. Mikkelsen, Senior Technical Writer, Cray Inc.